Comments on: Hydroderm review

By: mizmagz

mizmagz — Fri, 05 Mar 2010 10:40:29 +0000

hey i really liked this product used it 4 years ago couldnt find it til now and no ..no credit cards but it does work as we age our eyes give us away ..lol but now instant face lift the eyes look good and when i go out i love this!would recommend to all my other sisters out there not feeling it !

By: mary

mary — Tue, 08 Sep 2009 03:53:01 +0000

I got this product a year ago.Start to use it and I broke out with a few pimples. Stop for a while and tryed it again. Still not working. I tryed the eye serum and I did see a tightening effect. But I still do not recommend this product.

By: Paula

Paula — Tue, 28 Jul 2009 04:50:49 +0000

…What a shame! The company was sold to new owners in the past year, and I can tell you for a fact that the new, NASTY, and OBNOXTIOUS employees are running it into the ground! I too, was billed for non-shipped items, and when I called to ask where my shipment was, they were indignant that I had the nerve to ask, and treated me like a dog…(I don’t treat my own dog like a “DOG”), and told me that when they pulled up my “screen” on their computer, it was “full of notes” about me! I called the better business bureau in their area in california, and they said they had over 600 complaints, similar to mine, about Hydroderm. The product is also very unlike what I used to get from the original company. I’m convinced that they are now a scam, and will be non-existant very soon. Hooray!!

By: ashley

ashley — Sat, 04 Apr 2009 02:31:54 +0000

Oh my God if they are going out of business?! I need to buy 20 bottles STAT. I will have a heart attack if I can’t have this stuff I am freaking out

By: ashley

ashley — Sat, 04 Apr 2009 02:26:55 +0000

I LOVE Hydroderm. I have been using it for the past two years and I don’t know what I would do without it. I have smoked and drank heavily since I was 16 (I’m not exactly proud of it, but it’s true). When/ if I decide not to use this product for over a month I get wrinkles around my lips, my forehead, my eyes, and my face sags. I’m not kidding there is a VERY noticeable difference- I would seriously not eat in order to buy this if necessary.

I have 21 year old friends who look older than I do. Everyone I meet thinks I’m 21 or younger. I have literally had to pull out my ID to prove that I’m actually 27. Now I don’t know how well it would work on deep wrinkles or older women, but for girls in their late twenties it is ridiculously great.

Don’t do the free trial, they will charge you $140 within the first month. I liked it and wanted to continue but they charged me for both the “free trial” bottle and another one within the first month. It makes absolutely no sense! I had to pay $60 in overdraft fines. Shop the web- I only pay $50 a bottle for it now.

Anyway it’s not just the wrinkles it helps it gives you like a facelift. It made my cheekbones come out again. I take it forgranted until I’m broke and have to go without it for awhile (like just happened) and now I really appreciate this stuff. If they discontinued it I would have to buy up a lifetime supply

By: terrybeddoes

terrybeddoes — Thu, 26 Feb 2009 03:06:18 +0000

please cancel my account with hydroderm –don’t like and can’t afford it! any further shipments will not be paid as of feb.25 09
my credit card company has been asked to red flag this account refusing payment.

By: Lydia

Lydia — Wed, 18 Feb 2009 16:13:42 +0000

Just like the others have commented that this is a waste of money and time.
Don’t throw your money away on this!!!

By: Chris

Chris — Wed, 18 Feb 2009 01:44:42 +0000

Avoid this company at all costs. I have been trying to get it cancelled for months and I just received another charge on my credit card. I’m going to have to cancel my credit card unfortunately. This company is either scamming, or at the very least extremely poorly managed. There’s no problem getting an account started, but getting one stopped seems to be an impossible task.

I ordered the product several months ago on the free trial. I let one charge go through and received my first month’s product. (After the trial) I decided at that time to cancel. I went to the website where I had a login ID and password to log in, but they had removed the option to log in. (This is where I was told I could cancel when I first signed up) I then emailed several times with no response, and called several times a day for two weeks getting only busy signals. My last call after the two weeks, I FINALLY got through, or at least it appeared I did. I got the normal hold music and waited 20 minutes before I was abruptly disconnected. When I called back it was busy again. I sent them one last email demanding my account be cancelled.

By this time, it was almost time for the next charge to occur, so I watched my credit card statements carefully for some time and no charges occured. I assumed that even though they didn’t get back to me, that they actually cancelled my account. Well, months later, I suddenly get an email that Hydroderm is back and that I would start receiving the product again. I called the number in the email and actually got through to talk to someone. The lady told me that Alena something or other, had gone bankrupt and sold the Hydroderm rights to this new company. That’s fine and dandy, I asked her to cancel it and she said she’d have to get a supervisor to call me back, which never happened. My card was just charged and I’m filing a dispute with my credit card company. I’m going to call Hydroderm tomorrow as well, possibly the bbb depending on the outcome of the call….

Do not do business with this company…

Chris

By: Barbara Underwood

Barbara Underwood — Tue, 17 Feb 2009 18:36:12 +0000

I am willing to join a class action suit as well. They have been billing my credit card f $96 and sending no product. I have been trying for two months to contact them and either get a busy signal, a message that the line is busy and I need to call later or not connected at all. This is absolutely a scam and I think we all need to write the Los Angels Department of Consumer Affairs about their illegal practices.

By: Michele

Michele — Thu, 12 Feb 2009 20:04:18 +0000

I love Hydroderm and have been using it for 5+ years. I get carded when buying alcohol most of the time (and I’ll be 40 this month) because it makes my skin look beautiful and young. I haven’t been using the product for about 6 weeks now, due to the shipments ceasing, and can tell a huge difference in my skin for the worse.

By: Al

Al — Wed, 11 Feb 2009 16:21:32 +0000

Are you sure of that Susan? I received a package a few days ago that says on the outside. WAIT! Hydroderm is BACK and Better than Ever!

“If you previously cancelled your membership,please DO NOT OPEN this package,DO NOT call your credit card issuer,instead call us for immediate service.”

(877)312-3648 “Due to a vendor processing error,we have been advised that some customers may have received this package in error”.

We apologize for any inconvenience,THE NEW HYDRODERM Customer Care Team.

I called that number several times and after each attempt to speak to a customer service person I was disconnected. Like others have done already the only solution is to cancel your credit card. To those that did that I hope they stopped sending you their products.

By: Susan

Susan — Sun, 18 Jan 2009 07:05:08 +0000

I loved the product. It worked for me. I’ve just learned that the company is in bankruptcy and no longer in business.

By: Melisa

Melisa — Tue, 13 Jan 2009 17:28:03 +0000

For those of you who can’t find any Hydroderm, I found some on the website Nutra Market for 50% off – I ordered 6 bottles.

By: Melisa

Melisa — Tue, 13 Jan 2009 17:25:44 +0000

I love Hydroderm. I’ve been using it for about 5 years now and love it. I’m constantly told I look much younger than I am & even got carded for cigarettets the other day!!! I can definitely tell a difference in my skin/face, so I’m sold. As long as their selling it, I’m using it.

Houston, Texas

By: Pat Q

Pat Q — Sat, 10 Jan 2009 22:03:53 +0000

I like Hydroderm face products. I have tried a lot of other brands and I break out or swell up. The Hydroderm eye cream goes right into the skin with out being heavy. I had no problem ordering. I am buying my Hydroderm from Amazon or http://www.hydrodermathome.com. If you like the product try the websites. Make shure you make a one time payment order. I am a real person who has been using Hydroderm for 3yrs.